Refund Policy

Refund Policy

This Privacy Policy delineates the legal framework concerning any personal data (“personal identifiable information” or “information”) collected by Trevia Digital OU, Company Number 17224092, incorporated on 21.04.2025, with its registered address at Harju maakond, Tallinn, Lasnamäe linnaosa, Ümera tn 2-13, 13817, Estonia (“edunoxirise.com,” “Company,” “we,” or “us”), provided by you (“Customer” or “user”). In order to facilitate your use of the website (the “Service”), data processing is necessary to comply with, but is not limited to, the Data Protection Act 1998 (“DPA”) as well as the General Data Protection Regulation (“GDPR”). The purpose of this Policy is to address any concerns that Customers or visitors may have regarding their data privacy and security and to underscore the Company’s commitment to ensuring adequate privacy safeguards are established.

1. General

All products sold are digital educational content.

2. Refund Eligibility

You may request a refund if:

  • The request is made within 14 days of purchase
  • You have not consumed a significant portion of the content

3. Non-Refundable Cases

Refunds will not be granted if:

  • A large portion of the content has been accessed
  • The product has been fully used
  • Abuse of the refund policy is detected

4. Processing Refunds

  • Refunds are issued to the original payment method
  • Processing may take 5–10 business days

5. Duplicate or Technical Errors

If you were charged incorrectly, you are eligible for a full refund.

6. How to Request

Contact support with:

  • Order details
  • Reason for request